Returns & Exchanges

At The Artisans Bottega, we take pride in the craftsmanship of our home goods and want you to be completely satisfied with your purchase. If a piece doesn't perfectly fit your space, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Request

Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack your items in their original artisanal packaging, ensuring all protective inserts are in place to prevent damage during transit.

3

Ship to Our Studio

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing